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Support - Basics
Why are the forms used?
The Brooks Act (Public Law 92-582), also known as Qualifications Based Selection (QBS), which was enacted on October 18, 1972, establishes the procurement process by which architects and engineers (A/Es) are selected for design contracts with federal design and construction agencies. The Brooks Act establishes a qualifications-based selection process, in which contracts for A/Es are negotiated on the basis of demonstrated competence and qualification for the type of professional services required at a fair and reasonable price.

The Brooks Act resulted in the development of Standard Forms (SF) that agencies could use to provide consistency of the information which resulted in the original SF 254/255 forms . In 2004 these were upgraded and improved to the SF 330 Part I and II forms. Following is the list of the seven basic steps involved in pursuing federal design work under QBS:
1. Public Announcement
2. Statement of Qualification
3. Evaluation of Statements
4. Development of a Short-list
5. Interviews/Discussions with Firms
6. Ranking of the "Top Three" Firms
7. Negotiation with the Top-Ranked Firm
What type of information is required for the forms?
These forms mainly require information on personnel experience, project history and general firm capabilties. The SF 330 Part II (as with the SF 254) also requires some cummulative financial information from the previous 3 to 5 years.
How are these forms evaluated by the agencies?
See "3. Evaluation of Statements" above.


Support - Updates
All desktop versions of our products provide a "Download & Install Current Update" command under Help on the program's main menu.

GFS.onDemand (cloud-based) does not require updating.


Support - FAQ's
GovernmentForms.software (Desktop Versions)

GFS.onDemand (Cloud-based)

Word Integration Service
Problem: I can't find the Word Interface on my system after installation.
The Word Interface MUST be installed in the same folder as the Government Forms Software program itself (GFS.exe). If it is installed in the wrong folder it will not appear as an option on the Field/Form/Page tool bar in GFS when a form is open and will also not appear as an option on the Format menu. Make sure these two files are located in the same folder as GFS.exe:
    gfs-word.exe       gfs-word.hlp
In addition, click the Advanced button in the File-Preferences window and click Yes when prompted to "Clear this path?". Try reopening a form after that.
Problem: I can't find any of the predrawn forms (templates) that were suppose to come with the Word Interface.
This is directly related to the above problem and can be remedied by simply moving ALL the contents of the Word folder generated by the Word Interface installation to the correct location. For instance, a proper installation would more than likely place the Word templates in a location like this:
C:\Program Files\Government Forms Software\Word

Please review the GFS-Word.hlp file for more on the templates and a description of each one.
Error: Could not open macro storage
Find the file Normal.dot and rename it or remove it.
Error: The message filter indicates this application is busy.
You are probably running Norton AntiVirus which has a known bug which conflicts with the Word 2000 Automation Object.    Read more.    You need to Run the following to fix this problem:

Regsvr32 /U "C:\Program Files\Norton SystemWorks\Norton AntiVirus\OfficeAV.dll"
Error: Server Execution Failed
You are probably running Norton AntiVirus which has a known bug which conflicts with the Word 2000 Automation Object. To fix this problem you need to disable the Norton AntiVirus plug-in for Microsoft Office 2000 by following these instructions:
http://service1.symantec.com/SUPPORT/nav.nsf
Error: Call was rejected by callee
See above. You are probably running Norton AntiVirus which has a known bug that conflicts with the Word 2000 Automation Object. To fix this problem you need to disable the Norton AntiVirus plug-in for Microsoft Office 2000 by following these instructions:
http://service1.symantec.com/SUPPORT/nav.nsf
Hint: How to speed up conversion process.    New Hint! 
Due to the inherent nature of OLE, the calls to the MS Word object can take time to execute. Therefore, to speed up processing time once the conversion has started you can click on ANY menu available within Word (i.e., File, Edit, Help, etc.) and let it simply display on the screen. DO NOT click on any commands on the menu itself. This will force Word to bypass many if its internal checks when adding or modifying text objects and our tests have shown that this speeds up the conversion process by 50-60%.
Problem: Conversion process takes a very long time.
If the conversion process is taking an extremely long time (more than a couple minutes) you probably have not selected a Template to use as a base form or page. If you don't select a template the conversion program will attempt to create every single object on the form (lines, text, boxes, and fields), which can consume many of your systems resources. Use these templates for converting forms or pages:
For a GFS form of this type...Use this Word Template
SF 254DEF254.doc
SF 255DEF255.doc
Single ResumeRESUME.doc
For a GFS page of this type...Use this Word Template
SF330 Section A-C(D)SectionA-C(D).330.doc (or Page1.330.doc)
SF330 Section ESectionE.330.doc (or Page2.330.doc)
SF330 Section FSectionF.330.doc (or Page3.330.doc)
SF330 Section GSectionG.330.doc (or Page4.330.doc)
SF330 Section HSectionH.330.doc (or Page5.330.doc)
SF330 Part IIPartII.330.doc (or Page6.330.doc)

The Word templates can be found under the Word folder of your GFS system folder. To select a different template for each page (requires version 04.07.15 or higher) click on the Use Template header when the desired page is selected. To remove an assigned template for a specific page, press the Delete key on your keyboard, or press the Cancel button when selecting a template.   See below for more information on the new table-based templates.
Question: How do you remove a page from the Word Document?
Use the Select Objects on the Drawing Toolbar to select ALL the objects on the page to want to remove. Once all the objects are selected, right-click and use Cut (or press the Delete key on your keyboard) to remove the objects. Then press the Delete key to remove the empty page. It is easiest to remove an entire page while your Zoom is set to Whole Page.
Question: How do you ADD a new page to the Word Document?
Basically, you can only add a new page formatted as a page that already exists in the document. For instance, to add a new Resume page (Item 7 of the SF 255), you would need to duplicate the format from a Resume page that already exists. Use the Select Objects on the Drawing Toolbar to select ALL the objects on the page to want to duplicate. Once all the objects are selected, right-click and use Copy to place all selected objects on the clipboard. Then move your cursor to the very top left corner of the page where you want to insert a new page and Insert a Page Break (use the Insert menu). Then click Paste from the Edit menu. It is easiest to add a new page while your Zoom is set to Whole Page.
Question: The Resumes and Projects database files have a Tab labeled "Word OLE".  What does that do?
This feature allows you to place information from the current record directly onto a template in MS Word and can be used for custom forms and proposals. If you leave the Select Template field empty ("<none>") and Start the process, the program will create a template for you automatically. The process works by bookmarking fields on the Word template with the corresponding fields names from the database.
Question: How do I access the new table-based templates?
The installation process of the Word Interface will place the table-based templates in a folder called Table under the Word directory. Thus a typical installation of the Word Interface will enable you to find and select the table-based templates from this folder:
C:\Program Files\Government Forms Software\Word\Table
For a GFS page of this type...Use this Word Template
SF 254 - Page 1 (Item 1-9)Page1.254.doc
SF 254 - Page 2 (Item 10-11)Page2.254.doc
SF 254 - Page 3 (Item 11)Page3.254.doc
SF 254 - Page 4 (Item 11-12)Page4.254.doc

SF 255 Item 1-5Item1-5.255.doc
SF 255 Item 6Item6.255.doc
SF 255 Item 7 (1 Resume/Pg)Item7(1).255.doc
SF 255 Item 7 (2 Resumes/Pg)Item7(2).255.doc
SF 255 Item 8Item8.255.doc
SF 255 Item 8 (1 Project/Pg)Item8-1.255.doc
SF 255 Item 8 (1 Project/Pg w/Picture)Item8-1-2.255.doc
SF 255 Item 8 (2 Project/Pg)Item8-2.255.doc
SF 255 Item 8 (5 Project/Pg)Item8-5.255.doc
SF 255 Item 9Item9.255.doc
SF 255 Item 10 (1 Column)Item10(1).255.doc
SF 255 Item 10 (2 Columns)Item10(2).255.doc

SF330 Section A-C(D)SectionA-C(D).330.doc
SF330 Section E SectionE.330.doc
SF330 Section F SectionF.330.doc
SF330 Section F (Item 24 - 2 Cols)SectionF-1-1.330.doc
SF330 Section F (Item 24 - 2 Cols w/Picture)SectionF-1-2.330.doc
SF330 Section F (Item 24 - 2 Cols w/2 Pictures)SectionF-1-2P.330.doc
SF330 Section G SectionG.330.doc
SF330 Section H SectionH.330.doc
SF330 Part II PartII.330.doc


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